Dear Solaris Cancer Care Clients, Volunteers and Supporters,
COVID-19 CLOSURES – CONTINUING SUPPORT
I am writing to advise you personally of the changes Solaris Cancer Care is making in response to the current COVID-19 pandemic.
It is my absolute priority to ensure the safety and wellbeing of our clients, and I have made the decision to close our centres for an interim two week period from tomorrow Wednesday, 18 March. The decision is wholly based on protecting and caring for you and your loved ones.
My desire is always to create a safe and nurturing place for you and your families, and I personally share any disappointment you may feel. What I want to stress is that we are doing everything we can to maintain our special connection with you, including availability by telephone, online content, and potentially live feeds. Please follow our social media feeds as well as any emails that come through, or feel free to ring your centre coordinator.
The information below provides you with a more detailed overview.
Thank you for your understanding at this time, and please reach out to the Solaris team with your needs. They will be available and ready to provide you with as much remote support as they can.
I am optimistic that this situation will improve, and that Solaris Cancer Care will once again be able to assist all of our clients and their families with the physical and emotional burden that cancer brings to all of us.
You all remain in my thoughts during this difficult time.
David Edwards, Managing Director/CEO
OUR CONTINUING SUPPORTIVE SERVICES
The health and wellbeing of the Solaris Cancer Care community is paramount to us and we are committed to keeping our patients, volunteers, staff and the community safe throughout the COVID-19 pandemic.
To mitigate risks associated with COVID-19, all Solaris Cancer Care centres will temporarily cease our face-to-face operations, however, our supportive services will continue.
As part of our commitment, we are taking the following proactive measures:
- Effective, Wednesday 18th March 2020, Solaris Cancer Care will temporarily close our centres. This will be reviewed on April 1, 2020.
- All face to face programs and activities will be cancelled and instead supportive services will be offered via the telephone, online, and video links through our website and social media channels.
- Group activities and counselling appointments will be via digital or telephone services.
- Solaris Cancer Care social gatherings and fundraising events are to be cancelled or postponed to a later date.
As the situation changes, we will review these actions and update you accordingly.
By limiting possible exposure to known and probable risks associated with the spread of COVID-19, we hope to contribute to the containment and impact of this disease.
Thank you for your understanding and please do not hesitate to contact us if you have any questions or if we can be of assistance.